Returns & Exchanges

We want you to be completely satisfied with your Laura Mercier purchase. If you are not entirely happy, we offer free returns on all orders within 30 days of the purchase date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid UPS or FedEx return shipping label provided at the end of the return request process.

3

Pack Your Items

Carefully pack the products in their original packaging, ensuring they are securely sealed to prevent damage during transit.

4

Ship and Track

Drop off your package at any authorized shipping location; once received at our warehouse, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing